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TENANT GUIDE





Starting your search for a new property can be a daunting task. Our below information should help guide you and make the process easy to follow and understand.

BEFORE YOU START LOOKING


Before you start viewing properties have an idea of what you require in your new property.

Is there parking available?

Will pets be accepted?

How many bedrooms do you need?

Do you need a furnished or unfurnished property?

Is a garden necessary?

Letting us know your requirements will allow us to show you properties that can cover as many of your requirements as possible.

CHOOSING WHO YOU RENT WITH


If you’re sharing a property with others, you’ll be entering into a legal agreement as a group. It’s important that you choose people you feel will positively contribute towards a household.

LOOKING FOR YOUR NEW HOME


Once you’ve decided on a particular location, check out the local transport links, especially if you have a daily commute. Work out how long your journey will take and the cost, especially if you’re relying on public transport. If you have any questions about the area we'll always help and provide you with any information that we have.

VIEWING PROPERTIES


Draw up a shortlist and view them. Whilst you’re at the properties, check to see whether they’re safe. All landlords are legally required to complete an annual gas safety check. We will provide you with the Gas Safety certificate for any property.

Landlords are legally required to make sure electrical systems and appliances are safe. All of our rental properties will have a PAT (portable appliance test) sticker on plugs for all appliances.

Here's a checklist of what you should be looking for when you view any property.

CONDITION


Keep an eye out for damp patches: mould, peeling wallpaper and musty smells.

Test the plumbing: check the toilets and taps, water pressure, and drain flows.

Check the central heating, including the boiler and radiators.

Is there double glazing?

Look out for cracks, mould and rot in the outside walls, slipped tiles on the roof and gutter leaks.

SAFETY AND SECURITY


Are there working smoke alarms and carbon monoxide detectors?

Is there a working burglar alarm?

Ask the landlord how they will protect your deposit.

Are all windows lockable?

Ask to see the Gas Safety Certificate. This shows that gas fittings have been inspected and approved.

QUESTIONS TO ASK CITY LORD ESTATE AGENTS


How long is the tenancy for?

How many viewings has the property had?

Why are the current tenants leaving?

Can the décor be changed?

Are animals allowed?

Does the property come fully furnished?

Which bills are included?

How much is the council tax on the property?

RIGHT TO RENT


Before you sign your contract, we will ask you to provide some identification such as a driving licence or passport to prove that you have the right to live in the UK. We are required to do this for all prospective adult occupiers to ensure they have the legal right to rent.

THE CONTRACT


Once you have the agreement, remember to read it carefully from start to finish. The most frequently issued type of contract is an Assured Shorthold Tenancy (AST). This type of contract usually names all listed tenants as “jointly and severally liable” – which means that you are all legally responsible for all of the rent.

The tenancy will contain a lot of important details such as the length of the agreement, notice period and areas where you are responsible as a tenant.

You will be provided with:

A copy of your new home’s Gas Safety Certificate (if the property has gas)

The Energy Performance Certificate (EPC)

The Government’s How to Rent Guide or tenant information guide

Your Deposit Protection Certificate

The Prescribed Information (this may take a few days)

DEPOSITS


City Lord Estate Agents are part of the Client Money Protection (CMP) Scheme which means that you and your money are safeguarded. You won't get this protection if you rent directly from a landlord or through an unregulated letting agent.

City Lord Estate Agents is required by law to register your deposit within 30 days of you handing it over. We will also give you the details of where the deposit is being held. At the end of the tenancy, you will get your deposit back unless you have damaged the house, its contents or not paid the rent.

INVENTORY


Before you move in, the agent should complete a professional inventory which records the property’s condition. Make sure they take dated photos of any damage, even small marks on carpets or walls. Get the damage agreed in writing by the letting agent. A detailed inventory means you should only be liable for any damage made during your stay and could save you money.

Once all the paperwork is complete, you can collect the keys from the our office and move into your new home!